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Frequently asked questions
HOW WILL I KNOW IF I AM A WINNER?
If you are selected as a potential winner in one of our Giveaways, our Administrator, Marden-Kane will contact you via the phone number and the email address you provided on your order/entry form. You will never be asked to provide a credit card or payment as a condition of a prize award.
We DO NOT use social media to contact the winners of the Giveaways we offer on www.ownbosssupplyco.com. If you feel that you've been contacted by someone impersonating us or an Own Boss Supply representative, please contact us at firstname.lastname@example.org so our team can investigate.
How do I know my entries are submitted?
Upon checkout completion, all entries are automatically submitted to the sweepstakes agency. Each and every order placed within the contest period is entered to win. No need to create an account or complete any further actions once checkout is completed. Whether you place one order or multiple orders, all entries will be tied to your name and contact information!
How will I know if I won?
We will contact you via phone and email you provided at check-out to congratulate you and set a time for delivery of your prize! We will not contact you thru any social media platform to tell you that you have won. Please be aware of fake social media accounts pretending to be us and asking you for your information or saying that you have won. Our only social media account name is @OwnBossSupplyCo
I entered the wrong address on my order, what do I do!?
Please contact us ASAP at email@example.com and we will resolve the issue as quickly as possible to get your merchandise to you as soon as possible.
How long does it take to ship my order?
Due to COVID-19 and slow times with shipping services please be patient as we get your order processed and shipped as quickly as possible. You can expect your package in 5-9 days after you have placed your order.